LOTLAMETSWE BED & BREAKFAST CC
| Business Location: | Township |
| Province | North West |
| Branch: | Dr Kenneth Kaunda |
| Business Start Date: | |
| Busniess Type: | cc |
Business Dynamics and Challenges
Business Activities:
Accommodation, catering and conferencing
Challenges/Needs:
Despite having a quality facility and a strategic location, Lotlametswe B&B faced a number of challenges that limited its growth potential. The business struggled with limited access to markets, resulting in inconsistent bookings and underutilisation of its capacity. In addition, the owners had gaps in business acumen, particularly in areas such as marketing, financial management, and strategic planning. These challenges constrained the business’s ability to grow revenue and fully compete in the hospitality sector.
Intervention Insights and Results
Intervention Details:
• Signage development, improving the visibility and accessibility of the establishment
• Website development and hosting for one year, enabling the business to establish an online presence and attract a wider market
• Coaching and mentoring, focusing on strategic thinking and operational improvement
• Basic business management skills training, including financial management, customer service, and marketing
• Additional business-related training, tailored to the needs of the hospitality sector
• Website development and hosting for one year, enabling the business to establish an online presence and attract a wider market
• Coaching and mentoring, focusing on strategic thinking and operational improvement
• Basic business management skills training, including financial management, customer service, and marketing
• Additional business-related training, tailored to the needs of the hospitality sector
Outcome Details:
• Annual sales increased from R2 324 728.00 to R3 115 927.00
• Six (6) existing jobs were sustained, contributing to employment stability
• One (1) new job was created, supporting local economic development
The business is now better positioned to attract new clients, manage its operations effectively, and grow sustainably within the competitive hospitality industry.
• Six (6) existing jobs were sustained, contributing to employment stability
• One (1) new job was created, supporting local economic development
The business is now better positioned to attract new clients, manage its operations effectively, and grow sustainably within the competitive hospitality industry.
Client Feedback
Client Comments:
Ms Hope Socoza, co-owner of Lotlametswe Bed & Breakfast, expressed her appreciation for the support received:
“The support we received from SEDFA made a huge difference in our business. The website and signage helped us reach more customers, while the coaching and training improved our confidence and understanding of how to manage the business properly. Today, Lotlametswe B&B is more visible, more professional, and financially stronger than before. We are truly grateful for SEDFA’s support.”
“The support we received from SEDFA made a huge difference in our business. The website and signage helped us reach more customers, while the coaching and training improved our confidence and understanding of how to manage the business properly. Today, Lotlametswe B&B is more visible, more professional, and financially stronger than before. We are truly grateful for SEDFA’s support.”
